Privacy Policy

ByteVerse respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform, operated by SpectraVerse Technologies Inc.

By using ByteVerse, you consent to the data practices described in this policy.

1. Information We Collect

We collect only necessary information to operate the platform:

• Account details: Full name, email address, phone number, password, state of residence, country, and gender
• Verification data: Proof of task completion (screenshots, links, timestamps), social media handles and follower/view counts
• Payment details: Bank account or mobile money numbers for withdrawals; payment card data processed securely via Paystack
• Device and usage data: Device type, operating system, browser, IP address, approximate location, pages visited, and task interaction patterns — collected for security and fraud prevention
• Campaign-related activity data: Campaign performance metrics, targeting preferences, and brand assets (for campaign creators)

2. How We Use Data

We use collected data to:

• Operate accounts and deliver platform services
• Verify user activity and task submissions
• Process payments and earnings
• Match users with relevant campaigns based on demographics and location
• Prevent fraud, abuse, and policy violations
• Send transactional notifications and important platform updates
• Improve platform performance and user experience through anonymized analytics
• Comply with legal obligations and enforce our Terms & Conditions

3. Data Sharing

We may share limited data with:

• Payment processors (Paystack): To process transactions securely
• Cloud service providers: For secure data storage and platform hosting
• Analytics tools: Aggregated, anonymized usage data only
• Campaign creators: Aggregate statistics and demographic summaries only — never your name, email, phone, or any personally identifiable information
• Legal authorities: When required by law, court order, or to protect user safety and platform integrity

In the event of a merger or acquisition, your data may be transferred to the new entity with prior notice.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption (SSL/TLS): All data transmitted between your device and our servers is encrypted
• Secure servers: Data stored on encrypted servers with restricted, need-to-know access controls
• Fraud detection systems: Automated and manual monitoring for suspicious activity
• Regular security audits: Ongoing vulnerability assessments and staff training

5. Data Retention

We retain data only as long as necessary for legal compliance, security monitoring, financial records, and platform functionality.

• Profile and account data retained while your account is active
• Accounts inactive for 6+ months may be automatically terminated
• ByteCoins expire after 30 days of inactivity
• Upon account deletion, most personal data is removed within 30 days
• Transaction records retained up to 7 years for tax and legal compliance
• Fraud prevention data retained up to 5 years
• Aggregated, anonymized analytics data may be retained indefinitely

6. User Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through account settings or by contacting support
• Deletion: Delete your account at any time via app settings (some data may be retained for legal obligations)
• Communication preferences: Opt out of promotional emails at any time; transactional messages cannot be opted out
• Objection: Object to certain data processing activities or withdraw consent where applicable

To exercise any of these rights, contact us at support@byteverseafrica.com. We will respond within 30 days and may verify your identity for security purposes.

7. Cookies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for login sessions and platform security
• Performance cookies: Help us understand how users interact with the platform
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Collect anonymous usage statistics

Users may disable non-essential cookies in their browser settings. Blocking essential cookies may affect platform functionality.

8. Third-Party Services

External platforms (Meta, TikTok, YouTube, etc.) operate under their own privacy policies. ByteVerse is not responsible for their data practices.

We may use third-party analytics services (e.g., Google Analytics) that collect data according to their own policies. These services receive only aggregated or anonymized data where possible.

9. International Data

ByteVerse operates primarily in Africa, but your data may be transferred to and processed in other countries where our servers or service providers are located. Data protection laws may differ from those in your country.

We implement appropriate safeguards to protect your data regardless of location. By using ByteVerse, you consent to these international data transfers. For users in AU member countries, we comply with applicable regulations including the AU Convention on Cyber Security and Personal Data Protection.

10. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email, in-app alerts, or a notice on this page, at least 30 days in advance.

Continued use of ByteVerse after changes constitutes acceptance of the updated policy. If you do not agree, you may delete your account before changes take effect.

11. Contact

Have questions or concerns about this Privacy Policy? Reach out:

• Email: support@byteverseafrica.com
• Phone: +234 904 625 5604
• Location: Lagos, Nigeria

We will respond within 30 business days.