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Product Update

Meet Beevey: The New Face of ByteVerse Support on WhatsApp

Beevey is ByteVerse Africa's official AI assistant, built specifically for the platform and living directly on WhatsApp. Faster support, smarter answers, no waiting.

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ByteVerse TeamByteVerse Africa
June 24, 2026 5 min read Product Update

A Question We Kept Hearing

For a long time, users kept asking the same questions.

"How much do I have in my wallet?" "When can I withdraw?" "Why was my task rejected?" "How do I track my campaign?" "How do I pitch a brand?"

As the ByteVerse community grew, we realised something important: people should not have to wait for customer support every time they need help.

So we built Beevey.

What Is Beevey?

Beevey is ByteVerse Africa's official AI assistant, living directly on WhatsApp. But Beevey is not just another chatbot.

Beevey was built specifically for ByteVerse. It understands the platform deeply because it was trained on ByteVerse itself. That means Beevey understands user accounts, tasks and submissions, wallets and withdrawals, referrals, campaigns, Brand Agent activities, BytePro features, and platform rules and policies.

Unlike general AI assistants, Beevey focuses entirely on helping ByteVerse users and businesses.

Built for ByteVerse

Beevey was not built to answer everything. It was built to answer the right things, specifically for ByteVerse users and brands.

Two Versions. One Goal.

Beevey now serves two different communities on the platform.

Beevey for Users

Beevey helps users understand how tasks work, why submissions were rejected, withdrawal rules, referral rewards, BY₵ usage, BytePro benefits, and general platform support.

Beevey for Brand Agents

Beevey also helps Brand Agents craft better pitches, handle objections, follow up with businesses, understand campaign pricing, improve their sales process, and close more deals.

Think of It This Way

Beevey is your personal ByteVerse coach, available 24 hours a day, 7 days a week.

Campaign Tracking Is Now on WhatsApp

One of the biggest improvements we have introduced is campaign tracking directly inside WhatsApp. Brands can still visit byteverseafrica.com/track-campaign to monitor their campaigns, but now there is a faster option.

Simply send your Campaign ID to Beevey on WhatsApp and instantly view campaign details, tasks completed, pending tasks, rejected tasks, and campaign performance updates. No need to open a browser.

Faster. Simpler. More convenient.

The Beevey Web Version Has Been Discontinued

As part of our efforts to simplify the user experience, the Beevey web version has officially been discontinued. Going forward, Beevey will only be available on WhatsApp.

Why? Because that is where our users already spend most of their time. Instead of opening another website, users can simply send a message and get help instantly.

Smarter Responses. Less Waiting.

We have significantly improved how Beevey responds. Beevey can now answer many common questions and guide users through platform actions without requiring customer support for every little issue.

What ChangedWhat It Means for You
Smarter AI responsesFaster answers
WhatsApp onlyNo extra apps or websites
Campaign tracking via chatReal-time updates instantly
Web version discontinuedSimpler, cleaner experience
24/7 availabilitySupport whenever you need it

Of course, our human support team is still available whenever needed. But for everyday questions, Beevey is usually all you need.

The Future Is Conversational

At ByteVerse, we believe the future of digital platforms is not more dashboards. It is conversations. And Beevey is our first step towards that future.

You can start chatting with Beevey today on WhatsApp.

WhatsApp Number: +234 911 931 1731

Direct Link: wa.me/message/A5SPBHPZMJQ4M1

Welcome to Smarter Support

Welcome to Beevey. Open WhatsApp, send a message, and experience the difference.

Chat With Beevey on WhatsApp

Get instant answers about your tasks, wallet, withdrawals, and more. Available 24/7.